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May 2, 2013

Google adds remote desktop to Hangouts

Google+ Hangouts just received a small but potentially quite useful upgrade today — as of now, Hangouts include a remote desktop feature. This lets you remotely control the computer of someone you're having a Hangout with for troubleshooting purposes, and the Hangout lets you keep chatting and walk through the troubleshooting process with the person on the other end. The feature is tucked away under the "Hangout Apps" section, and you'll obviously need permission from the other user, but this is a pretty clever way for Google to solve the constant problem of remote support.

This is one feature that I would definitely use. It would come in handy to help those who don't use Team Viewer or LogMeIn and aren't inclined to.

[via The Verge]